Privacy Policy

Effective Date: 25/04/2025

1. Who We Are

This website is owned and operated by Stephanie O'Connor, an individual based in Ireland. This Privacy Policy explains how we collect, use, and protect your personal data in accordance with the General Data Protection Regulation (GDPR).

Contact us at:
Email: [email protected]

2. What Data We Collect

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment information (via third-party processor)
• Account login details (if you create an account)

We also collect anonymized data via Google Analytics such as:

• IP address (partially anonymized)
• Browser type/version
• Pages visited
• Device/OS info
• Referring website

3. How We Use Your Data

• To process and fulfill orders
• To send required communications (order/shipping/issue-related)
• To provide customer support
• To improve our website
• To allow account creation and management
• To send marketing emails (only if opted in)

4. Marketing Communications

If you opt in, we may send newsletters, promotions, and product updates. You may opt out at any time via the unsubscribe link or by contacting us.

5. Legal Bases for Processing

• Contractual necessity
• Legal obligation
• Legitimate interests
• Consent (for marketing)

6. Data Sharing and Third Parties

We may share data with payment processors, shippers, email services, analytics providers, and legal authorities. All third parties comply with GDPR.

7. International Data Transfers

We ensure data transferred outside the EEA is protected with safeguards like Standard Contractual Clauses.

8. Data Retention

• Order/account data: up to 6 years
• Marketing data: until consent is withdrawn
• Analytics data: typically 14 months

9. Your Rights

Under GDPR you have the right to access, correct, delete, restrict, or object to data processing, withdraw consent, and lodge complaints with the Irish Data Protection Commission.

10. Cookies

We use cookies for functionality and analytics. See our Cookie Policy for details.

11. User Accounts

You may create an account. You may request account deletion at any time.

12. Changes to This Policy

We may update this policy and will notify you of major changes.

13. Contact Us

Email: [email protected]